B&D RESIDE AND EVO WIN AT THE HOUSING DIGITAL AWARDS
An innovative partnership between B&D Reside, a social and affordable housing provider in
east London’s borough of Barking & Dagenham, and specialist housing technology firm,
EVO, has been awarded the 'Best Repairs and Maintenance Innovation' accolade at the
Housing Digital awards 2024.
Full details of all the winners is available here.
B&D Reside, which was created by the local authority as an independent company to
champion housing development in the borough, partnered with EVO, an ‘innovation engine’
specialising in digital solutions for housing providers.
Michael Westbrook, Managing Director of B&D Reside said: “This award is testimony to the
hard work put in by everyone involved; not only the teams at B&D Reside and EVO, but
especially our residents whose feedback helped refine the service and tested the
technology.
“This is a journey for us and our residents, but in only nine months, the pilot with EVO has
been transformative. Residents are happier and more engaged, and we have full visibility on
data which helps us plan. EVO is already reducing our whole-life-costs on repairs and
helping us budget. We believe that EVO will bring sustainable benefits for us and our
residents.”
Steven Rae, CEO of EVO: "At EVO we understand that resident experience is central to being
an effective housing provider. We are so proud of the work we have done working with B&D
Reside and their residents. Already the difference the pilot has made for residents is
significant. We are so happy that this work has been recognised.
“We are already working to improve the resident experience at B&D Reside and for our
other clients’ housing portfolios. Our technology provides full visibility and rich data that
support service innovations – reducing costs and aiding forward planning.”
Against the industry average, EVO has saved repair and maintenance operating expenditure
by up to 30% and garnered resident reviews such as: “Absolutely impressive, timely and
awesome services.” and “You are already better than whoever managed it previously”.
PHOTO BY EVO
