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PRICING

Letting Agent Plans

Bronze

£3.49/month

Per Property, Billed Annually

Silver

£9.99/month

Per Property, Billed Annually

Gold

£13.49/month*

Per Property, Billed Annually

Plan Schedule

Minimum Plan Term

BRONZE

12 Months

SILVER

12 Months

GOLD

24 Months

Minimum Units

BRONZE

100

SILVER

100

GOLD

100

Additional Charge per HMO Room

BRONZE

25p/month

SILVER

50p/month

GOLD

£1/month

Notice Period for Termination

BRONZE

3 Months

SILVER

6 Months

GOLD

6 Months

Data Retention Period

BRONZE

3 Months

SILVER

6 Months

GOLD

6 Months

Platform Features

Cloud Digital Dashboard

BRONZE

SILVER

GOLD

Resident Living App (iOS)

BRONZE

SILVER

GOLD

Resident Living App (Android)

BRONZE

SILVER

GOLD

Secure Document Storage (per unit)

BRONZE

0.5GB

SILVER

1.0GB

GOLD

Unlimited

Live Events Calendar

BRONZE

SILVER

GOLD

Appointment Reminders

BRONZE

SILVER

GOLD

Notes and Comments

BRONZE

SILVER

GOLD

Repair Service History

BRONZE

SILVER

GOLD

Compliance Service History

BRONZE

SILVER

GOLD

Billing, Invoices and Statements

BRONZE

SILVER

GOLD

Online Payments

BRONZE

SILVER

GOLD

Set Spend Limits

BRONZE

SILVER

GOLD

Property QR Code Check-in

BRONZE

SILVER

GOLD

Smart Key Exchange

BRONZE

SILVER

GOLD

AutoApprove Jobs

BRONZE

SILVER

GOLD

AutoDispatch Jobs

BRONZE

SILVER

GOLD

Automated SMS Notifications

BRONZE

SILVER

GOLD

Resident Support

Online Help Centre

BRONZE

SILVER

GOLD

Remote Video Triage

BRONZE

SILVER

GOLD

Email

BRONZE

Mon - Fri 9am - 5pm

SILVER

Mon - Fri 9am - 5pm

GOLD

Mon - Fri 9am - 5pm

Chat

BRONZE

Mon - Fri 9am - 5pm

SILVER

Mon - Fri 9am - 5pm

GOLD

Mon - Fri 9am - 5pm

Telephone

BRONZE

Mon - Fri 9am - 5pm

SILVER

Mon - Fri 9am - 5pm

GOLD

Mon - Fri 9am - 5pm

Support Team

BRONZE

Helpdesk

SILVER

Priority

GOLD

Priority

Response SLA

BRONZE

SILVER

24 Hours

GOLD

8 Hours

Property Onboarding

One-on-One Setup Sessions

BRONZE

SILVER

GOLD

Home Audit

BRONZE

SILVER

POA

GOLD

Property Condition Report

BRONZE

SILVER

POA

GOLD

Home Docs & Guides (KYH)

BRONZE

SILVER

POA

GOLD

Service

24/7 Home Emergency Response

BRONZE

SILVER

GOLD

Emergency Response SLA

BRONZE

SILVER

GOLD

6 Hours

Routine Repair Charging

BRONZE

Fixed / Metered

SILVER

Fixed / Metered

GOLD

Fixed / Metered

Routine Repair SLA

BRONZE

10 Days

SILVER

5 Days

GOLD

3 Days

Routine Repair Warranty

BRONZE

60 days

SILVER

6 Months

GOLD

12 Months

Add-Ons

Landlord Compliance

BRONZE

POA/month

SILVER

POA/month

GOLD

POA/month

Heating Protect^

BRONZE

SILVER

POA/month

GOLD

POA/month

Home Protect^

BRONZE

SILVER

POA/month

GOLD

POA/month

Everything Protect*

BRONZE

SILVER

GOLD

POA/month

^Home Audit & Condition Report required. *Property Criteria & Conditions Apply.

Pricing based on a minimum of 100 properties. Custom Pricing available for portfolios for 1,000+ properties.